Call of Duty 2025 Underperforms: Burnout & Game Pass

Call of Duty 2025 Underperforms: Burnout & Game Pass
Analyst Rhys Elliott discusses Call of Duty 2025's underperformance, player burnout, and Game Pass impact.

The perennial gaming giant, Call of Duty, is facing unprecedented challenges in 2025, with a prominent industry analyst declaring the franchise "underperforming." Rhys Elliott of Alinea Analytics has pinpointed a confluence of factors, ranging from player burnout and questionable creative decisions to intense market competition and the disruptive impact of Xbox Game Pass, as catalysts for this significant downturn. This report signals a pivotal moment for one of gaming's most dominant titles.

Franchise Under Scrutiny: Key Drivers of Decline

According to Elliott's in-depth analysis, the roots of Call of Duty's 2025 struggles are multi-faceted. He highlights a pervasive "community burnout" among its long-standing player base, exasperated by what he terms "questionable creative and business decisions by Activision/Microsoft." Compounding these internal issues is a fiercely competitive shooter landscape, with Elliott noting, "Xbox dropped the ball on the wrong year, as this year saw some of the most exciting shooter releases in years." Player attention, he asserts, is increasingly fractured.

Innovation Stalls as Player Dissatisfaction Soars

A significant criticism leveled by Elliott is Call of Duty's perceived "lack of innovation." Historically, many players purchased new installments annually out of an "autopilot" habit, despite underlying complaints. However, this trend appears to be waning as dissatisfaction mounts. Specific to Black Ops 7, the game's co-op campaign garnered "major criticism," and the inclusion of "AI slop" proved a sore spot for some segments of the community. Player reception for Black Ops 7 has been "largely negative," evidenced by a mostly negative Steam user score and widespread review bombing. Persistent frustrations, such as the perceived impact of skill-based matchmaking (SBMM) and a disproportionate focus on microtransactions (skins and bundles) over fundamental gameplay quality, are further alienating players from the franchise.

The Aesthetic Divide: Military Roots vs. Wacky Cosmetics

Elliott also points to a significant alienation of a segment of the fanbase due to Call of Duty's embrace of "Fortnite-like cosmetics" and "non-military character skins." Past examples like Beavis and Butthead or Nicki Minaj, while not present in Black Ops 7 (Activision having stated they heard fan concerns about straying from identity), continue to feature prominently in Warzone. This departure from a "more grounded military aesthetic" has left a "significant portion" of players feeling disenfranchised.

Game Pass: Cannibalizing Traditional Sales?

A critical financial challenge for Call of Duty in 2025 stems from Black Ops 7's day-one launch into Game Pass. Elliott firmly states that this move "cannibalized traditional full-price game sales" for both Xbox and PC. He cites previous reporting indicating that Black Ops 6 missed out on an estimated $300 million in potential sales due to its Game Pass availability. "Our estimates have signaled time and time again that Game Pass cannibalizes game revenues—and Call of Duty is no different," Elliott asserted, highlighting a growing concern for publishers balancing subscription growth with premium sales.

Fierce Competition and Marketing Missteps

The 2025 shooter market is unusually competitive. Elliott specifically called out Battlefield 6 and Arc Raiders, alongside the ever-present Fortnite, which recently enjoyed a popular Simpsons season and a positively received Chapter 7 launch. While Black Ops 7 lacks public sales data for comparison due to its Game Pass presence and wider platform availability, Battlefield 6 has reportedly sold over 10 million copies and already eclipsed the first-month sales of both Black Ops 6 and Modern Warfare 3. Historically, no shooter has outsold Call of Duty for a full year in the US since 2006, setting a high bar for current competition.

Adding to these woes, Elliott described Black Ops 7's marketing as "pretty abysmal and underwhelming," with its formal reveal event at Call of Duty Next being "messy and did little to excite the community." This stands in "stark contrast" to the "community-driven, focused marketing" seen with competitors like Battlefield and Arc Raiders, whose development and promotional efforts have been notably more engaged with their respective fanbases.